Accessibility statement
Poznan City Hall is committed to ensuring the accessibility of its website in accordance with the provisions of the Act of April 4, 2019, on the Digital Accessibility of Websites and Mobile Applications of Public Entities. The accessibility statement applies to the website http://www.poznan.pl/
Date of publication:
Date of last significant update:
Digital Accessibility Status
The website is partially compliant with the Annex to the Digital Accessibility Act of April 4, 2019 on the Digital Accessibility of Websites and Mobile Applications of Public Entities due to the listed below.
Unavailable content
Non-compliance with the Annex
- Some videos published on vortals do not have subtitles.
- Some videos published on vortals do not have an alternative text version. This applies to older publications, which are being updated with alternatives.
- Videos published on vortals do not have audio description closed captions.
- Some vortals contain HTML code that does not comply with current standards.
Content not covered by the regulations
- Documents published before September 23, 2018 are not digitally available. If you need one of them in an accessible form, please contact us and indicate which document you are referring to.
- Maps are excluded from the obligation to ensure accessibility.
Preparation and updating of the accessibility statement
- Date of declaration:
- Date of last revision of the declaration:
We have drawn up this declaration on the basis of a self-assessment using the Checklist for the Audit of the Digital Accessibility of Websites v. 2.2.
Feedback and contact details
If you have any problems accessing the website, please contact us. The contact person is Agnieszka Maciejewska, Beata Skrzypczak, dostepnosc@um.poznan.pl. You can also contact us by calling +48 61 878 53 33, +48 61 878 53 12. You can also use this method to submit requests for information that is not available and to request accessibility.
Handling of requests and complaints regarding accessibility
If, in response to your request to ensure digital accessibility, we refuse to provide the digital accessibility you requested, and you do not agree with this refusal, you have the right to file a complaint.
You also have the right to file a complaint if you do not accept the alternative means of access proposed by us in response to your request to ensure digital accessibility.
You may submit your complaint by post or by email to the Accessibility Coordinator of the Poznań City Hall:
- Agnieszka Maciejewska
- Address: Wydział Zdrowia i Spraw Społecznych Urząd Miasta Poznania ul. 3 Maja 46 61-728 Poznań
- Email: dostepnosc@um.poznan.pl
You may find helpful information on the government website gov.pl.
You can also inform the Ombudsman (Commissioner for Human Rights) about this situation and request intervention in your case.
Other information
Mobile applications
Mobile applications Smart City mobile application accessibility declaration
Architectural accessibility
The tabs contain:
- a description of the accessibility of the building entrance and passage through the control areas,
- a description of the accessibility of corridors, stairs and elevators,
- a description of the adjustments, e.g. ramps, platforms, voice information, induction loops,
- information about the right of admission with an assistance dog and possible justified restrictions.
Below you will find links to the individual locations: City of Poznań Municipal departments
Transport and information accessibility
Information on the transport and information accessibility of all buildings of the City of Poznań can be found at www.bip.poznan.pl