Modern services sector (BPO / SSC)

Already invested in Poznań:


Archer Daniels Midland (ADM) is one of the largest global concerns in the agri-food processing industry. ADM chose Poznań as the location of its financial and administrative center for Europe.


ALTEN Polska is part of the ALTEN Group - the main technology partner of global clients, which has become a leading European provider of engineering and technology consulting (ECT) over 30 years. With more than 37,000 employees (including 88% engineers), present in over 30 countries and with a turnover of more than 2 billion euros, it supports the development strategies of its clients. In the field of implementing innovation, R&D and IT systems, the company develops in Poland banking and finance, the aviation industry, railways, automotive, energy, medicine, telecommunications, consulting services and industrial automation. The ALTEN branch in Poznań employs 98 people, mainly in the automotive and banking industries.


A. Schulman Poznań is part of the Global Process Solutions Organization within the LyondellBasell Group. A. Schulman is a leading international supplier of high-quality blends, composites and plastic powders that has moved its shared services center for EMEA ("Europe, Middle East and Africa") from Londerzeel in Belgium to Poznan.


Beiersdorf is successively strengthening its representation in Poznań! Its campus at 32 Gnieźnieńska Street already houses three companies of the Beiersdorf Group: the commercial part - NIVEA Polska, the factory - Beiersdorf Manufacturing Poznań and BSS Poland - the first Beiersdorf Shared Services subsidiary in the world, established at the beginning of 2022. The entire team in Poland already consists of almost 1,000 people who take care of leading in many markets brands, such as NIVEA, Eucerin and Bambino. BSS Poland is a centre of competence, employing highly specialised experts in the areas of: Global IT Teams, Finance (Supply Chain Controlling), Supply Chain Competence Centre (Transport and Planning), Global and Regional Procurement and Logistics Master Data. BSS Poland employees cooperate on a daily basis with Beiersdorf employees from all over the world. In the near future, they plan further growth and the acquisition of new business areas.


Bridgestone SSC is the European financial and accounting center providing business services to Bridgestone companies in Europe. Established in 2011, it employs over 200 employees who provide financial and accounting services for internal business partners in 6 European languages. Bridgestone SSC is located in the Maraton office building in the very center of Poznań. The company took part in our initiative for the modern services sector - The BPO/SSC Week.


Capita is a consulting, transformation and digital services business. A purpose drives it: to create better outcomes - for the company's employees, clients and customers, suppliers and partners, investors, and society. It employs over 50,000 people worldwide in many countries in Europe, Africa and Asia.

Capita has been operating in Poland for over 10 years, currently employing several hundred people. Its British business roots translate into a vibrant work culture in the company. It focuses on openness, ingenuity, cooperation and efficiency.


The Carlsberg Group is the fourth brewer in the world. Carlsberg has created the Carlsberg Shared Services center in Poznań that provides services to other companies in their group. The center employs 400 people and is still growing dynamically.


Carl Zeiss is a German company specializing in the production of various optical equipment and optoelectronics. In Poznań, their financial and accounting center operates.


DFDS is the largest forwarding and logistics company in Northern Europe. In Poznań, there is a center servicing financial and accounting processes, located in the Globis office building at Roosevelt Street.


Dürr Group Services Ltd. - shared services centre operates in 3 locations: Środa Wielkopolska, Poznań and Radom providing the Group with expertise and support in financial operations, HR, sales and service and supply chain management. Dürr Group is one of the world's leading mechanical and installation engineering companies. Our customer segments include automobile manufacturers and their suppliers, manufacturers of furniture and wooden houses, as well as companies in the chemical, pharmaceutical, medical device and electrical engineering industries. Dürr Group Services currently employs around 100 people. The company's office in Poznań is located in the Business Garden Poznań office building. DGS is an ideal place for both young talent and experienced employees who are looking for new professional challenges. Find out more.


EFF is Duni's own financial center. EFF is an abbreviation of European Finance Function. The shared services center in Poznań specializes in finance and accounting. From 2011, Duni EFF also cooperates with external clients. Currently, it employs approximately 80 employees who speak 15 different languages.


The American financial company Franklin Templeton is one of the largest investment organizations in the world. The center of specialist services in the field of investment fund management in Poznań has been operating for 20 years and employs over 1,000 people. The office is currently located in the center of Poznań in the modern and ecological complex - Nowy Rynek by Skanska.


GSK is an innovative biopharma company fully focused on Research and Development. Its strategic goal is to unite three elements - science, technology and talent - to get ahead of disease together and improve people's health through vaccines, specialty and general medicines. GSK Poland Global Hub, a global capability centre in Poznań and Warsaw is a place where outstanding people can thrive. Polish teams are involved in all major business processes - Research and Development activities (GSK R&D) and various Global Support Functions: technology centre (Global Capability Center Tech Poznań), financial centre (GSK Finance - Europe), procurement centre (GSK Procurement), HR centre (GSK HR/People Services - EMEA Service Center) and global supply chain centre (GSK Global Supply Chain Poland).


INGKA Business Service Center is a shared IKEA service center, supporting financial, accounting and HR processes. In Poznań, they employ about 500 people, they intend to double their employment within 5 years.


John Deere Polska Business Service Center is a business services center located in Poznań in the Business Garden Poznań office building. The main task of the Poznań Business Service Center is to service John Deere's internal and external customers mainly from EU and US in the areas of F & A, HR and Translation.


Lumen is a global company of over 40,000 professionals, dedicated to empowering businesses to produce amazing things. Driven by the challenges and opportunities of the 4th Industrial Revolution, they help to change how people interact and how companies acquire, analyze and act on data with flexible, intelligent, secure and collaborative solutions built for the next generation of business.
To learn more about our ambitious mission and data-driven approach to business solutions, visit www.lumen.com


The Shared Services Center at McKinsey EMEA in Poznan remotely supports colleagues from other parts of Europe, the Middle East and Africa in areas such as finance and reporting, HR, visual communication, business operations and assistants.


Newell Brands  (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Paper Mate®, Sharpie®, Dymo®, EXPO®, Parker®, Elmer's®, Coleman®, Marmot®, Oster®, Sunbeam®, FoodSaver®, Mr. Coffee®, Graco®, Baby Jogger®, NUK®, Calphalon®, Rubbermaid®, Contigo®, First Alert®, and Yankee Candle®.

Polish branch of Newell Brands focuses on international customer and consumer services. Customer Service team assists business partners across Europe, Middle East & Africa during and after sales process. Distribution Center in Żerniki ensures storage and shipments of goods. Consumer Service team helps consumers i.e. the end-users of Newell's products all over the world.


Next Technology is an international company headquartered in the United Kingdom that forms part of the giant retailer Next. Next Technology Poznan office is responsible for supporting the software development for the innovative enterprise Next Total Platform initiative. Beyond providing IT outsourcing services, in October 2021, the company opened a unique capability in the Poznań office - Customer Services with Hebrew that collaborates with Next's International Customer Services Department. Currently, Next Technology - managed and powered by FlexDev - works with over 90 people in IT, Quality Assurance, and Contact Center Teams. Next Total Platforms cooperates with global retailers and is a trusted advisor for well-known and valued brands in the world.


ROCKWOOL GBS in Poznań is a competence centre in the ROCKWOOL group and provides comprehensive support services in accounting, finance, IT, research and development, engineering, purchasing, marketing and HR. It has been operating in Poznań since 2016 and employs more than 450 people.


In 2010, SPOC became the first company in Poland to start developing ServiceNow, a comprehensive cloud platform that is already used by almost 7,000 companies worldwide. Today, it is one of the leading ServiceNow partners in Europe, serving customers across all latitudes. The ranks already include more than 130 ServiceNow professionals and enthusiasts. From the very beginning, SPOC has been strongly associated with Poznań - it was founded here and its office is located here on Szyperska Street on the Warta River.


Transcom is a global customer experience specialist, providing customer care, sales, technical support, and credit management services through an extensive network of contact centres and work-at-home agents. Transcom is 30,000 customer experience specialists at over 69 contact centres across 26 countries, delivering services in 33 languages to international brands in various industry verticals.


Volkswagen Group Services is a modern shared service centre offering support for business operations to Volkswagen Group companies in Europe. It started our activity in 2016 providing accounting services in three areas: General Ledger, Accounts Receivables and Accounts Payables. In order to address the market needs the company consistently develops business services within Commercial Services, Business Operation Services and Logistics expanding the scope of its operations in the field of research&development, logistics, customer services, quality management,  data processing and verification, IT services and project management, providing solutions fully in line with Volkswagen brand standards.  Our head office is located in the centre of Poznań on the Warta River. In 2021, the next branch in Poland was opened in order to ensure the best quality and smooth run of our services.