Trust, relationships, growth. 20 years of EFF in the heart of Europe

EFF handles the formalities so that clients can fully focus on what matters most - developing their business in the countries where they operate. EFF takes care of VAT settlements, accounting in line with local regulations, payroll services, and a range of other responsibilities, ensuring that all these processes run smoothly and stress-free. The company supports clients at every stage - from payment monitoring to preparing data for ESG reports.

The goal is to build partnerships based on trust and collaboration, supporting the growth of both sides. Many clients have been working with EFF for years - for the organization, this is the greatest proof of service quality and the trust placed in them.

The graphic shows a set of icons inside purple circles with white check marks. Below them are service labels: VAT settlements, Accounts payable, Accounts receivable, International accounting, Sustainability, Payroll, Contact center. - grafika artykułu — EFF's offer

A photo of a group of people sitting at desks with laptops during collaborative work or a training session. One woman is leaning over another participant's laptop, explaining something. In the background, colorful sticky notes are visible on a board.

The graphic shows a set of icons inside purple circles with white check marks. Next to them are labels: Kunszt, Nastawienie na rozwój, Relacje, Proaktywność

A group of people dacing on grass. behind them there are white tents and green trees

A hand holding a white cup with a text "Join the EFFolution". in the background people sitting

An anniversary cake that says 20th EFF anniversary, a wall with flowers in the background

Poznań is a city where cultures, skills, and ideas have met for decades. It is here that EFF develops solutions supporting companies around the world, drawing on the energy and openness of people who give this place its unique, international character. Today, after 20 years of operations, the organization continues to look ahead, exploring new growth opportunities.

Its services include:

VAT settlements
Accounts payable
Accounts receivable
International accounting
Sustainability
Payroll
Contact center

From seven people to an international organization

When the Duni Group established the EFF shared services center in 2005, no one expected that a small team of seven would grow into a global organization. Today, EFF is over 150 specialists, hundreds of clients, and projects delivered around the world. Fifteen languages can be heard in the office, and despite its size, EFF continues to nurture the Scandinavian spirit of collaboration, respect, trust, and mutual support.

The decision to locate the center in Poznań was no coincidence - the Duni Group already had a factory and infrastructure there, which helped launch the new unit. From that moment began a history full of change and bold decisions.

The first years were a time of rapid development. The company implemented the SAP system, took over financial functions from across Europe, and grew its team. Around 2011, it began working with clients outside the Duni Group. In 2017, a new area was created: VAT Compliance, which has since become one of EFF's core pillars. The pandemic brought many challenges but also dynamic growth - EFF acquired new clients, expanded its services, and implemented process automation.

A culture that sets EFF apart

From the very beginning, EFF has been distinguished by its Swedish work culture, which means trust, partnership, transparency, open communication, and collaboration. There are no 'closed doors' or rigid hierarchies - every voice matters.

This culture of shared responsibility has enabled EFF to create a unique organization built on four key values:

craftsmanship
relationships
growth mindset
proactivity

The heart of EFF

Relationships are the foundation of the company's growth. EFF believes that the strength of the organization lies in its people and in partnership-based cooperation, both within the team and with clients.

Cross-departmental projects help employees broaden their perspectives and diversify their daily tasks. This variety drives the company's development and supports the growth of every team member.

EFF also actively collaborates with students from Poznań universities, supporting local talent and offering internships in an international environment. It is a way of sharing knowledge and building the future.

EFFolution - the road to the future

Recent years have been a period of transformation. The company has introduced a flexible, hybrid work model, expanded process automation, and adopted modern technologies. This process is known as EFFolution - a positive change driven by people's engagement. Automating key processes and implementing tools like Medius is only the beginning.

EFF sees the future in artificial intelligence - always with people at the center. An increasingly important part of its operations includes configuration, optimization, and enhancement of tools - both those used internally and those supporting client growth. EFF's goal is not only to deliver on client expectations but also to inspire them and guide them toward new, more profitable opportunities that strengthen their competitiveness on the global market.

20th Anniversary

The year 2025 was special for EFF. The anniversary celebrations combined the Swedish Midsommar tradition with Poland's Noc Kupały. The joyful, memorable event highlighted how much the organization has achieved - and how much still lies ahead. After twenty years, EFF is not slowing down. The company continues to learn and evolve to stay one step ahead. Despite two decades of experience, EFF is certain of one thing - it's only just getting started.

Source: EFF materials